Frequently Asked Questions
Here are answers to some of the most common questions we receive. If you can’t find what you’re looking for, please don’t hesitate to reach out to us directly.
Who are your typical clients?
We partner with a diverse range of clients, from innovative startups and small businesses to established enterprises. Our clients are forward-thinkers who understand the value of a strong digital presence and are looking for a dedicated partner to help them achieve their growth goals.
What is the process for beginning a project?
Our process always starts with a 'Discovery and Strategy' phase. We'll have an in-depth consultation to understand your goals, audience, and requirements. From there, we'll develop a detailed project proposal and roadmap before any development begins.
What if my project scope changes?
We understand that business needs can evolve. We use an agile approach to development, which allows for flexibility. If the scope changes, we will discuss the implications with you transparently and adjust the project plan accordingly.
Do you offer ongoing support after the project is launched?
Absolutely. Our partnership doesn't end at launch. We offer a range of ongoing support and maintenance plans to ensure your website or application remains secure, updated, and performing optimally. We also offer digital marketing services to help you grow.
How involved will I need to be in the project?
We believe in collaboration. Your feedback and insights are crucial at every stage, from design approval to final testing. We'll establish a clear communication schedule to ensure you are always informed and involved to the degree you're comfortable with.
Services Questions
Have questions about our specific services? Find the answers below to learn more about how we can help you succeed online.
Can you build a custom feature that isn't listed in your services?
Yes. Our team specializes in custom development. If you have a unique requirement for your website or app, we encourage you to discuss it with us. We love a challenge and are skilled at building bespoke solutions to meet specific business needs.
For SEO, how long does it take to see results?
SEO is a long-term strategy. While some improvements can be seen within the first 3 months (like technical fixes), it typically takes 6-12 months to see significant and sustainable results in organic traffic and rankings. Our strategy focuses on building a strong foundation for lasting success.
Can you integrate third-party services like a CRM or payment gateways?
Yes, seamless integration is a core part of our expertise. We can integrate a wide variety of third-party services, including payment gateways (like Stripe, PayPal), CRMs, marketing automation tools, and other APIs to enhance your platform's functionality.
Do you build websites on platforms other than WordPress and Shopify?
While WordPress and Shopify are our primary platforms for their flexibility and power, our team is proficient in a variety of technologies. If you have a different platform in mind, please contact us to discuss your project requirements.
What makes your digital marketing services different?
Our approach is holistic and data-driven. We don't just focus on one channel. We analyze how your SEO, PPC, and website performance work together. This integrated strategy ensures we are optimizing your entire marketing funnel for the best possible return on investment.
Didn’t Find the Answer? Ask Us Directly!
Call us directly or send us an email. Our team is ready to answer any questions you may have.